This guide is for credit union staff who monitor voice agents in the AviaryAI dashboard.

Action Logs show every action your voice agents run, and whether each one worked.

What's New

• Action History table lists every action your agents ran, in one place under Analytics.
• Per-call view shows each action inside the call transcript that triggered it.
• Status taxonomy tells you whether an action was handed off or confirmed delivered.
• Details drawer shows the exact inputs and outputs for any action.
• Assistant support lets you ask about your actions in plain language.

1: Finding your Action History

The Action History lives on the Analytics page.

In the Action History, you can:

• See every action across all agents you have access to.
• Filter to a single agent for a narrower view.

Heads up: You see actions only for the voice agents your account can access. If a teammate manages a different agent, its actions won't appear in your table.