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Welcome to the AviaryAI Help Center

Tips:

• Use the search icon 🔍 at the top right to find answers
• Don’t see an answer to your question? Reach out to [email protected]. </aside>

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Product Release Notes

January 2026

February 2026

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Admin Guides

Roles and Permissions

Managing Roles & Permissions

Voice Agent

About RCS: Branded Texting Members Can Trust

RCS Agents

Voice Agent Monitoring

How to Use the Aviary Assistant

Voice Agent Metrics Definitions

Action Logs

Voice Agent Payments: Stripe Connect

Knowledge Base

Admin Guide - Getting Started in the Knowledge Base

Knowledge Base User Guide

Knowledge Base Source Document Formatting Guide & Template

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Technical Documentation

SFTP

Setup Guide: SFTP Connection to AviaryAI

SSO

Enterprise SSO & Role Mapping Guide

About AviaryAI Roles, Permissions, and Access Control

Microsoft Teams Agents

Setup Guide: Voice Agent Notification to Teams Channel

Aviary Support Agent: Microsoft Teams Setup Guide

Calendly

Setup Guide: Calendly API Token for AviaryAI

Salesforce

Setup Guide: Salesforce Integration

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